Privacy Policy

About Tamimi Markets Bahrain

Tamimi Markets Bahrain is part of the Tamimi Markets retail chain, established in 1979. We are committed to providing high-quality products and services to our customers in Bahrain, operating in compliance with local laws and regulations, including the Bahrain Personal Data Protection Law (PDPL-BH) and other applicable regulations.

Types and Sources of Personal Data

We may collect the following personal data depending on your interactions with us:

  1. Identification & contact: name, ID/passport, phone, email, delivery address.
  2. Transactions & payments: orders, invoices, payment info.
  3. Digital interactions: website and app usage, IP address, cookies, analytics.
  4. Preferences & loyalty: shopping behavior, loyalty points, rewards.
  5. Security & geolocation: CCTV in stores, delivery locations.
  6. Social media interactions: comments, messages on official accounts.

We collect data directly from you, via digital channels, from partners or public sources, only for purposes necessary to provide services and comply with Bahraini law.

Purpose of Data Processing

We use your personal data for legitimate purposes including:

  1. Order fulfillment and delivery.
  2. Customer support and feedback management.
  3. Marketing campaigns, offers, and loyalty programs.
  4. Business analytics and service improvement.
  5. Security, safety, and regulatory compliance.

Data Sharing & Third Parties

We may share your data with:

  1. Trusted service providers (delivery, payment, IT).
  2. Government authorities when required by law.
  3. Marketing partners, within lawful limits.

We do not sell your personal data. Cross-border transfer occurs only if legally required and with proper safeguards.

Data Security

We implement technical, organizational, and physical measures to protect your personal data, including:

  1. Encryption, access control, and secure storage.
  2. Staff training and confidentiality agreements.
  3. Regular audits and monitoring.

Cookies & Preferences

We use cookies to improve performance, remember preferences, and analyze usage. You can manage cookies in your browser settings.

Your Rights

You can access, update, or request deletion of your personal data by contacting our Data Protection Officer:

  1. Email: dataprotection@tamimimarkets.bh
  2. Address: Tamimi Markets Bahrain, Manama, Bahrain